Know what you’re booking.

A clear appointment request, a professional’s acceptance, and an agreed price for the work.

InstaFix is preparing for launch. This describes the booking experience being developed; this company website does not accept bookings or payments.

1. Choose a professional and a time

Review the service, show-up fee, and available appointments. The professional sets the show-up fee. InstaFix adds a $15 booking fee per appointment, shown separately at checkout.

2. Wait for acceptance

A request is not an instantly confirmed appointment. The professional must accept it. A payment authorization may appear while a request is pending; accepted appointments are charged. Your bank controls when unused authorizations disappear.

3. Confirm arrival in the app

Share the arrival code from your booking only when the professional arrives. They enter it to verify arrival. Arrival confirmation does not mean the work is complete.

4. Agree on additional work

The show-up fee covers the visit, not the completed service. Explain your needs and agree on the scope and additional service price directly with the professional before work begins.

Understand your cancellation deadline

For bookings made before the appointment day, the full-refund deadline is 24 hours before the start. For same-day bookings, it is 3 hours before the start. Read the cancellation policy for details.

Get in touch

For questions about the service or help with a test booking, email hello@instafixapp.com. Include your booking reference if you have one, but never send payment card details or passwords.